Parents ask
Frequently asked questions
Everything families usually want to know before joining. Can't find it here? Message us and we'll answer properly.
Getting started
What is tricking?+
Tricking combines kicks, flips, twists, tumbling and creative transitions into individual movement combinations. Athletes learn movements through structured technical progression, then connect them in their own style.
Does my child need previous experience?+
No. Most of our athletes start with no tricking, gymnastics or martial-arts background. Every class begins from foundational movement and progresses from there.
Which class should we choose?+
Classes are chosen by age and current ability. Use the timetable to find sessions that suit your child's age group, or join the priority waiting list and we'll advise on the best fit.
What age can children start?+
Toddler classes start from walking. Kids classes run from age 5, Junior from age 8, and Teen sessions from age 13. Adult open sessions are available for older teens and adults.
What should students wear?+
Comfortable athletic training clothing - shorts or leggings and a t-shirt. Classes train in bare feet. We may also ask students to follow rules about footwear, jewellery, hair or loose items where these affect safety.
What should they bring?+
A water bottle, comfortable kit and any medication or personal equipment the student needs. If a student may need an inhaler, auto-injector or similar during training, please make sure we hold current information and that any practical arrangements have been agreed in advance.
Membership
What does membership include?+
A reserved regular class place, or places, according to your membership level; 47 coached programme weeks a year; structured coaching and progression; use of our facility and equipment during your scheduled classes; coaching from the WightTricks team; and access to the replacement-session system, subject to policy. Membership is ongoing programme access rather than a drop-in service.
Why do I pay the same amount every month?+
The cost of the full annual coaching programme is divided into 12 equal monthly payments. Because calendar months contain different numbers of training days - and because the five scheduled closure weeks are already built into the price - some months contain more or fewer classes than others, while the payment stays the same.
How many weeks does WightTricks operate?+
We run a 47-week coached programme each year, with five scheduled closure weeks. Those closure weeks are built into the programme and the price.
When is the annual membership fee due?+
A separate £20 annual WightTricks membership fee applies in addition to your monthly membership. It is due and renews on 1 January each year.
What isn't included in membership?+
Private lessons, camps, competitions, events, additional training sessions, merchandise and other separately advertised services are not automatically included, and are charged separately unless we expressly state that they are included in a particular membership.
What is Performance membership?+
Performance (£125 per month) is a limited, invitation-only membership for approved Competition Team / Talent Group athletes, allowing up to four approved training days per week. Competition Team and Talent Group pathway sessions count within that allowance. Access is subject to coaching approval, athlete suitability and available capacity, and does not guarantee access to every session or competition.
What does that work out to per class?+
Across the 47-week programme, Bronze works out at approximately £11.87 per scheduled class, Silver approximately £10.47 and Gold approximately £9.36. These are effective averages across the year rather than a per-session price - membership reserves an ongoing place rather than paying per session.
Can I downgrade my membership?+
Yes. If a membership is downgraded, any regular class place no longer covered by the new membership level is released - we can't hold a class place that isn't covered by an active membership. We'll always try to accommodate a return later, but the same day, time or class can't be guaranteed once a place has been released.
What happens to my class place if I cancel?+
When a membership ends, the student's reserved class place is released and may be offered to another student, including someone on a waiting list. Any unused replacement sessions also expire and don't become a refund or credit. Membership continues until cancelled through our published cancellation process - the final notice period is being confirmed and will be published before it applies.
Attendance & replacement sessions
What happens if my child misses a class?+
Your reserved place and monthly payment stay the same - a missed class doesn't reduce the fee or become a cash credit. Where a suitable class has genuine spare space, you can request a replacement session. Please let us know in advance when you know a class will be missed.
Can we attend another class instead?+
Where we consider another class suitable for the student's age, ability and safety needs and it has real spare capacity, yes. Replacement sessions must be arranged and confirmed in advance - please don't simply arrive at a different class. Competition, Talent, Pro, National Squad and other restricted sessions aren't available as replacements.
How long do we have to use a replacement session?+
A replacement must be used within eight weeks of the date of the original missed class. If more than one session has been missed, each replacement keeps its own missed-class date and its own eight-week expiry. Once the eight weeks pass, that replacement opportunity expires and can't be reinstated, credited or offset against future payments.
Can we choose any replacement class?+
No specific day, time, class or coach can be guaranteed. A vacant space doesn't automatically make a class an appropriate option, and replacements never displace another student or increase a class size.
What happens if we miss the replacement session?+
If a booked replacement isn't attended, we're not required to create another replacement for that same missed class. Any flexibility in exceptional circumstances is at our discretion and still subject to the original eight-week expiry.
What happens during scheduled closure weeks?+
The five scheduled closure weeks are already built into the 47-week programme and the membership price, so they don't generate replacement sessions, refunds or credit. If we ever have to cancel a class outside our published closures, we'll tell you what arrangement applies to that cancellation.
What happens if my child is injured for a longer period?+
Short absences are handled through the replacement-session system. If a student is likely to be unable to participate for an extended period because of injury, illness or another significant circumstance, please contact us directly - longer situations may need to be considered separately rather than through replacements alone.
Training & progression
What happens if a student arrives late?+
Students should arrive ready to start at the scheduled time. A coach may need to modify a late student's participation if they've missed an important warm-up, briefing or progression.
Who decides which skills a student is ready to attempt?+
Coaches do. Skill selection, progressions, spotting and groupings are coaching decisions, and can change according to safety, readiness, fatigue, confidence, equipment and the needs of the class. Being able to perform a skill previously doesn't create an entitlement to perform it in every session.
Do students progress at the same rate?+
No - progression is individual. We encourage ambition and challenge while avoiding pressure to perform a skill simply because someone else can do it.
Can parents coach or give instructions during sessions?+
Please leave the coaching to us during sessions - competing technical instructions can be unsafe and confusing for students. You're very welcome to ask about your child's progress; where a longer or more sensitive discussion is needed, we may ask for it outside active coaching time so the class stays safely supervised. For safety and supervision reasons, please don't enter active training areas or use equipment unless invited by staff.
Can students use phones during training?+
Phones and personal devices shouldn't distract from coached activity, and coaches may ask students to put them away unless they're being used for an agreed training purpose. We may also restrict personal filming where it interferes with coaching, creates a safeguarding concern or affects the privacy of others.
Do athletes have to compete?+
No. Competing is entirely optional. Many athletes train purely for their own progression, fitness and enjoyment.
What is strength & conditioning at WightTricks?+
It is the physical work underneath the tricks: mobility, control, coordination, power, resilience and air awareness. Younger athletes build it inside their normal class, while older and pathway athletes can train it as a dedicated session. Programming is led by Robbie Bates, a tricker and sports scientist, and is scaled to age and stage.
Safety & medical
What information should parents provide about medical conditions?+
Please give us accurate, current information about any medical condition, allergy, injury, medication, disability or other circumstance that could affect safe participation or emergency care - and update us whenever something changes rather than relying on details supplied at registration. Medical and emergency-contact details are collected through registration/account fields, separately from the Participation & Risk Agreement itself.
What happens if a child is injured during class?+
We may provide appropriate first aid within our staff's training and competence, contact your emergency contact, call the emergency services and take other reasonable steps to safeguard the student's welfare. Where urgent help is needed, we may pass relevant medical and emergency information to attending healthcare professionals. Please keep emergency-contact details current and remain reasonably contactable while your child is with us.
Can coaches physically support or spot students?+
Yes. Appropriate physical contact may be used as part of coaching - spotting, supporting, positioning, guiding movement, checking safe body position or providing immediate assistance to help prevent injury. It is only ever used for legitimate coaching, safety or safeguarding purposes.
What are the risks involved in tricking and acrobatics?+
Tricking, acrobatics and tumbling involve running, jumping, landing, inversion, rotation, twisting, balance and specialist equipment, and injury can happen even with appropriate coaching and reasonable safety measures in place. Possible injuries include bruises, cuts, strains, sprains, joint injuries, fractures, dislocations and concussion; more serious head, neck or spinal injuries are possible but less common. Our full Participation & Risk Agreement sets this out in detail.
How are new skills taught?+
Progressively. Skills are broken into stages, practised with appropriate support and equipment, and only advanced when an athlete demonstrates the control needed for the next stage. No progression, mat, spot or piece of equipment can guarantee that a fall won't happen.
What equipment is used?+
A full sprung floor, airfloor, trampoline, foam pit and specialist movement equipment for tricking and acrobatics progressions, alongside mats and coach support appropriate to the skill being learned.
Photography & media
Will my child be photographed or filmed?+
Only where you have given photography and media consent for identifiable images. With consent, we may use selected photos or footage on our social channels and website, in advertising and printed material, to celebrate achievements, and in showreels or coach-development material. Giving consent doesn't mean everything is published - we choose what's suitable.
Is media consent compulsory?+
No. Media consent is a genuinely separate, optional choice, and neither answer is pre-selected. Declining will not affect your child's membership, class place, coaching, opportunities within ordinary classes or how we treat them.
Can I change media consent later?+
Yes, at any time - just contact us. Once we've recorded the change we'll stop using new identifiable images or video that rely on that consent, and where reasonably practicable we'll remove material from channels we control. Withdrawal can't always reverse publication that has already happened, such as printed material already distributed or content already shared by others.
What about photography at competitions and events?+
Organisers, venues, spectators, photographers or broadcasters at external events may operate their own photography and filming arrangements, which we can't control. Where WightTricks itself publishes identifiable media, our Photography & Media Consent applies.
Privacy & your information
Why does WightTricks collect information?+
To manage memberships, class places and bookings; coach students safely; handle attendance and replacement sessions; take payments; contact you about classes, closures and account matters; respond to accidents, emergencies and safeguarding concerns; run competitions, teams and events; and meet legal, insurance and regulatory obligations. Our Privacy & Data Policy explains each purpose and the lawful basis we rely on.
How is children's information handled?+
With particular care. We aim to collect only the information reasonably needed, explain how it's used, avoid unnecessary disclosure, and give increasing weight to a child's own privacy views as their age and understanding develop. We don't sell children's personal information to third parties for their own unrelated marketing.
Can I opt out of marketing?+
Yes. Marketing is optional and separate from the operational messages needed to run your membership, and every marketing message includes a straightforward way to opt out of future ones.
How can I ask about my data?+
Contact us using the details on our Contact page. Depending on the circumstances you may have rights to access, correct, erase, restrict, object to or port your information, and to withdraw consent where consent is the basis we rely on. You can also raise a concern with the Information Commissioner's Office.
Does accepting the Privacy Policy mean accepting cookies?+
No. Cookie consent is kept separate from being given the Privacy & Data Policy. Any cookie notice will reflect the technologies actually installed on the finished website.
Places & waiting lists
How do waiting lists work?+
When a class is full you can join its waiting list. We contact families in order as places become available, matching age group and ability to the session. Joining the waiting list doesn't create a membership - we'll talk you through membership when a place is offered.
Can we book toddler sessions individually?+
Toddler sessions are designed to be bookable individually. Online booking will be connected here as soon as it is live - in the meantime, use the priority waiting list or message us directly.
How do National Squad and Pro Team pathways work?+
Representative teams are made up of committed, advanced athletes. Selection criteria and timings are confirmed by the coaching team - further detail to be supplied.
Policy content to be supplied
Still have a question?
Our full policies cover memberships, replacement sessions, safeguarding and privacy.